Terms and conditions
• The prices are listed per person per day based on double occupancy.
• The local tourism levy is not included in the prices, currently at € 2.50 per night per person (aged 14 or above).
• Discounts and reductions cannot be cumulated with other offers.

Additional charges
• Full board supplement: € 25 (unavailable between 26/12. – 06/01 and 01/08 – 30/08)
• Double room /single occupancy supplement: 50% (unavailable between 20/12 – 06/01 and 01/08 – 30/08)
• Dogs: 18 € per day (excluding food/treats) and only upon request. They are not allowed in the dining hall and other common spaces.

Service hours
• Breakfast: from 7:30 to 11:00 am
• Lunch in our Bistro: from 12:00 to 2:30 pm
• Dinner: from 7:30 to 9:00 pm

Arrival and departure
• Rooms are available for check-in starting at 2:00 pm.
• Please vacate your room by 11:00 am on your day of departure. You may, of course, still use hotel facilities until you depart. If available, you may request a late check-out for an extra charge.

Special conditions for "after-Corona" summer holidays
We will credit your deposit for your next stay.
June: without penalty up to 24 hours before arrival, then we charge 30% of the total cost
July: without penalty up to 3 days before arrival, then 50%
August: without penalty up to 7 days before arrival, then 80%
September: no penalty up to 3 days before the arrival date, then 50%

Booking conditions and cancellation fees
• Your booking is legally binding once we have received your written confirmation.
• If your arrival is delayed or in case of early departure, we will charge you for the entire length of the confirmed stay.
• All bookings must be confirmed by paying a deposit of 30% of the total amount or a minimum of €200.
• Cancellation fees and conditions: until 21 days before arriving no costs! until 8 days before arriving 30%! from 7 days before arriving 90%! see Travel cancellation insurance

Methods of payment
• Online payment from at our website
• Credit card: MasterCard or Visa
• Bank transfer:
Account holder: Ladinser Franz SAS
Banking institute: Cassa di Risparmio di Bolzano
Filiale di San Candido
IBAN code: IT16 V060 4558 7900 0000 0025 002


Travel cancellation insurance